By purchasing goods or services from ConferenceNational for the HIMAA 2024 Conference, the customer is deemed to accept these Terms and Conditions. We may amend these Terms and Conditions at any time.

Conference Cancellation and Refund Policy
We understand that circumstances can change. At any point prior to the event you are welcome to contact us in writing to nominate a substitute delegate at no extra charge. Tickets will only be transferred on approval from the secretariat.  A full refund less a $220 service fee will be issued for cancellations received on or before 11 August 2023. No refunds will be issued after 11 August 2023. Non-payment does not constitute cancellation. Cancellations and/or amendments must be advised in writing to ConferenceNational.

Payments
Full payment must be made at time of registration. Once registration is received a confirmation email and tax invoice will be issued. All prices are displayed in AUD and are correct at the date of offer.  Any prices quoted may be subject to change until registration is confirmed.

Registration Credit Card Payments
We will neither collect nor store your credit card details. On the registration form, you will be directed to use the credit card payment facilities provided by SecurePay. SecurePay makes the following statement on security:

SecurePay is committed to data security. SecurePay uses a variety of technologies and procedures to help protect personal information from unauthorised access, use or disclosure. For example, SecurePay stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When SecurePay transmits sensitive information (such as credit card numbers), SecurePay protects it through using strong methods of encryption required as per PCI-DSS. SecurePay is a level 1 certified PCI-DSS compliant provider.  

Payments by credit card can be made by Visa, Mastercard or American Express and will incur a transaction fee. 

Accommodation Cancellation Policy
Accommodation is booked directly with the hotel. The credit card details you provide in this registration form will be passed onto the hotel for them to charge at their discretion. Please check cancellation terms at time of booking as charges may apply for cancellations, at the hotel’s discretion.

Privacy Policy
By completing this registration form, you acknowledge that the details supplied by you may be made available to the Conference Committee, the venue and accommodation providers (for the purposes of room bookings and conference related items only). Your details will be included in the delegate list unless you have indicated otherwise on the first page of this registration form.

ConferenceNational is dedicated to keeping your details private.  Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your registration attendance only.

Delegate list - may be shared with conference attendees. If you do not wish to share your details, please ensure you have ticked the box earlier in the registration process.

Insurance
It is strongly recommended and your responsibility to have insurance to cover medical, travel, and registration expenses in the event of unforeseen circumstances.

Liability and warranty
The Consumer Guarantees Act 1993 applies to the sale of goods or services to consumers. If the goods or services are acquired for a business then our liability is limited to the contract price.

Disclaimer
The conference conveners reserve the right to change activities, topics and presenters where necessary. Neither the organisers (ConferenceNational) nor the conveners shall be liable for any loss caused by the cancellation of the conference where such cancellation is due to Force Majeure. The term "Force Majeure" means any circumstance beyond the reasonable control of the organisers including but not limited to war, hostilities (whether war be declared or not), terrorism, aircraft hijacking, military operation, riot, civil war, rebellion, civil commotion or unrest, natural disasters, Acts or Regulations of government, refusal to grant visas, explosions, transport delays, transport difficulties and the insolvency of airline carriers. The organisers will use all reasonable efforts to conduct the conference despite the intervention or occurrence of any such cause.

Attendees are advised that photographs and videos may be taken during the conference and reproduced for promotional purposes.

ConferenceNational can be contacted by calling 1300 79 20 30 or by emailing himaa@conferencenational.com.au